New IT systems for an outdated school site…

What did the customer need?

OA rapidly growing K-12 institution in South Carolina was struggling with outdated infrastructure and unreliable IT support at their old location. Their servers were nearing end-of-life, the phone system was inconsistent, and the network often dropped during peak usage, disrupting both learning and administration.

Even more frustrating for school leadership was their experience with previous IT partners. “We felt like we were constantly chasing them down,” said the school’s IT partners. “Response times were slow, communication was vague, and we never felt like a priority.”

In walks ANC Group…

The school partnered with ANC Group; after booking a FREE discovery call, they were looking for an IT partner that understood the unique needs of education.

We began with a comprehensive onsite assessment & walkthrough to understand the school’s current pain points and future growth plans. The tailored solution included:

• Installation of a modern server environment to support academic applications and secure data storage.
• Deployment of a VoIP phone system, giving staff reliable communication tools with advanced features.
• Design and implementation of a robust wireless and wired network, capable of handling dozens of simultaneous users with minimal latency.

KPIs and Outcomes…

• Zero downtime during transition
• Significant performance improvements in network speed and system reliability
• Enhanced communication across departments through the new phone system
• Peace of mind from having a local, responsive partner who understands education

Conclusion…

The Upstate charter school now partners with ANC Group for ongoing managed IT services, including cybersecurity, monitoring, and strategic planning. What began as a hardware upgrade has grown into a trusted partnership.

“Our only regret is not switching to ANC Group sooner,” the principal added. “They’ve restored our confidence in what IT support should be.”