IT Helpdesk Services in Columbia

We contracted ANC Group to assist us with network upgrades and Windows 10 deployment. Our assigned engineer is adept and has done a terrific job of mentoring us through these changes. We are very grateful for our partnership with ANC Group and wouldn’t hesitate to recommend them as a caring and competent IT support solution.

ANC Group has been with us since the beginning! Billy was our first contact and met with us before we even knew what we needed. ANC Group analyzed the situation, made recommendations, and then followed through with installation and great customer service. They have continued to be our go- to company for network equipment and managed services for three years now. We at Lakes and Bridges Charter School are very appreciative of ANC Group and especially Billy, Jody, and Nathan!

We contracted with ANC for the conversion, support, and training of our Office 365 project. They did a phenomenal job at all phases of this project. Their staff is extremely knowledgeable and responsive, and we continue to rely on them for our ongoing support.

Jones County Public Schools has had several Erate and Network Maintenance Projects dating back to 2013. Very satisfied with their work and support. Highly recommended!

ANC group is an extremely professional group of individuals. They are very knowledgeable and I am extremely happy with their service. Nathan is AWESOME!!

ANC Group is a fantastic company for all of your I.T. needs. We just got a new server and it was installed and set up so fast! They really know what they are doing!! Top notch! I have used them several times and I have never been disappointed.

ANC Group is one of the best IT companies I have worked with. They are professional and responsive to our needs and requests and go above and beyond to meet those requests.

ANC group is an extremely professional group of individuals. They are very knowledgeable and I am extremely happy with their service. Nathan is AWESOME!!

ANC Group has been our IT Support for years. I am always pleased to know that no matter what the problem may be, I can count on them get on it right away. I just sent an email to the helpdesk. In a matter of minutes, I will receive an acknowledgement of my email with a ticket number, an ETA on when I can expect a tech to contact me, and a link to view my ticket online, if I need to do so. Everything rolls right along perfectly. The techs are very knowledgeable and professional. I love that they will check with you before they remote in just to be sure that you’re available, or not in the middle of something important. In and out and you’re up and running. Can’t ask for better service. Always two thumbs up!!!

ANC has provided IT support both onsite and remotely to EZON Auto Tops and continue to provide a first-class service whilst being very competitively priced without compromising quality of service -keep up the great work

I had the pleasure of working with Shykil Chandler from ANC Group during a recent on-site visit at my workplace, and I can’t say enough about the level of professionalism he displayed. Shykil was extremely courteous, knowledgeable, and efficient in handling everything that needed attention. He took the time to ensure all issues were addressed thoroughly and made the entire process smooth and stress-free. It’s clear he takes pride in his work and values customer service. I highly recommend him and appreciate the excellent support he provided!

I used to hesitate reaching out for help in previous jobs; not at my current one because we work with ANC and I can count on them to deliver. Special shout out to the fantastic Shykil Chandler who has helped me (coincidentally?) several times lately. Not only has Shykil been of great support, but has always done it through amazing service. Thank you, Shykil and ANC team!

I would recommend ANC to anyone in need of IT help/services. ANC has helped me many times, with different projects – all to an above satisfactory level. Brian Daughhetee and his team have great knowledge, know best practices, and can lead organizations to the desired result. Truly great support.

I’ve had the chance to work with ANC group on a couple recent Business After Hours events they’ve hosted and I love every time I have the chance to work with them! Communication is both concise and thoughtful and they’ll be my go-to the next time I need security support. I appreciate Craig Tobin and his team and look forward to seeing what they accomplish next!

Patrick May of ANC Group resolve a complex calendar sync issue for our organization with speed and precision.No back-and-forth, no dropped threads, just puree professionalism and timeliness. ANC Group brings that same discipline to every engagement. They respond quickly, stay accountable, and treat IT support as a service, not just a process. In my opinion as,  if you need a managed IT partner that actually performs under pressure, ANC Group is it.

I had a great experience working with ANC Group. I worked directly with Billy Crowe – he’s awesome, responsive, knowledgeable, and genuinely cares. Highly recommend!

I had the pleasure of meeting Craig, Billy and Patrick recently at the ANC location and this is truly a top notch team. This is a very knowledgeable and patient group that really stands out as an MSP. Thank you guys for your hospitality!

My company uses ANC and Shykil Chandler is our go-to IT guy! He always comes in clutch in those pressing moments and is a super nice guy. He also responds incredibly quickly which is appreciated in a fast-paced business. Thank you!

I submitted a ticket for help with a software update and computer issue. Shykil was quick to respond, very polite and knowledgeable! He was able to successfully resolve both requests in a matter of minutes.

ANC Group is a fantastic partner. They are a huge asset to the Greenville (and broader) community. Not only is Craig super responsive, but he is always looking to share insights and bring the community together to stay up to date on the ever changing guideline in cyber.

Craig and the ANC team have proven to have exceptional knowledge and integrity working with our small business. This has helped us scale seamlessly and taken a lot of work off our plates. Thanks guys!

ANC Group is a fun and educated group. They work to solve problems quickly and efficiently but do not lose that sense of customer service. Its nice to have a great local resource!

Thank you for hosting the Business After Hours event. The session was informative and well-structured, particularly the insights around AI and addressing potential risks. Events like these make it easier to understand how quickly technology is evolving and how to approach it strategically. I appreciate the opportunity to attend and look forward to staying connected.

We have a long and satisfying history with ANC Group! They are prompt and professional, and just as important, likeable and fun to work with. We wouldn’t use anyone else for our IT needs.

Me and my team got to work with ANC Group through a marketing partnership for the last couple of years. We loved working with the team, and we appreciate all of the hard work they put into solving customer’s issues. Thank you ANC Group!

I worked with the ANC Group by providing them with some updated headshots and other marketing needs. They were great to work with would highly recommend them to anyone.

ANC is always fast and helpful. I recently worked with Shykil and he was great – very responsive and helpful.

Super impressed with ANC’s service. Received a call within 15 mins to troubleshoot and diagnosed/resolved quickly. Very knowledgeable and professional. Highly recommend!!!

We often have the pleasure of dealing with Michelle Gajdalo. You can tell that she is very busy, but she always responds quickly to answer our questions. There was a time when we were very concerned about an issue we had and didn’t know what to do. Michelle was able to resolve the problem in a way that was quite simple in hindsight. We had overlooked something right under our noses, and she immediately noticed it and brought it to our attention. Thank you, Michelle.

ANC is always prompt, responsive and detailed when resolving the support tickets I enter. Special shoutout to Shykil Chandler as he is friendly, thorough and a delight to work with!

Ashley was patient, responsive and worked with us on a tight timeline. Our BenQ boards look great and are ready for our students and community members. Thank you ANC Group!

I had such a positive experience with Shykil today. He provided virtual assistance and was exceptionally efficient, clearly walking me through the necessary steps to complete my task.

When you have an IT issue, Craig is the guy you want working on your problem. Spectacular communication, I would gladly work with the ANC team again. Thanks for your help!

I have always found ANC Group to be conscientious, knowledgeable and willing to go the extra mile. I have trusted them with my business for many years.

Professional, friendly, and insightful. They take your security seriously as well as your time and business. Great choice for all your needs!

The company I work for uses ANC for our IT services, and Shykil Chandler in particular is wonderful to work with. I recently had a minor issue that snowballed into needing a full OS update and reinstall of all my programs, and Shykil was highly responsive, professional, and knowledgeable the entire time.

Shykil is amazing! He’s always very responsive, professional, and knowledgeable! You’re in great hands if he’s your point of contact for any requests. A++

ANC Group once again resolved the issues with my PC quickly and efficiently. They are a pleasure to work with, taking the time to explain what they are doing and ensuring that I understand the solution. I especially appreciate that they always share helpful tips that enable me to work more effectively in Teams.

ANC Group is a trusted partner who will go above and beyond to ensure that their customer’s needs are met. I look forward to working with them more in the near future.

Staff member Shykil Chandler was on site today to assist with laptop installation, printer connection, and problem-solving for our 3 staff. Shykil did it all in a quick professional time manner, very responsive, kind and certainly made ANC Group shine in his service delivery. Thank you.

ANC Group has been great to work with (for several years now). Just this week they assisted with a request. Like always, the communication was quick and effective, culminating in the resolution I needed, so that I could get my work completed before deadline. I work in a fast-paced, often unpredictable environment, you probably do, too. They’re great at understanding that, and work well to accommodate those types of schedules when addressing support issues.

I work with Roto-Rooter Plumbing of Greenville, SC. ANC is our IT team. Shykil Chandler is our go to tech- super nice guy! They respond promptly! They offer remote support and on-site visits as needed!