Identity Threat Detection & Response (ITDR)

Stop identity breaches before they happen, get proactive threat detection and rapid response, customized to your unique needs.

Eliminate blind spots in identity security, our ITDR catches threats before they escalate, with 24/7 monitoring and rapid response proven to cut recurring IT issues by 30-40%.

Protect sensitive data with multi-layered detection, our approach includes SIEM, MFA, and endpoint encryption, keeping you compliant and secure.

Minimize downtime, average remote response to identity threats is under 17 minutes, so you stay productive and protected.

Defend against insider threats with user management, password policies, and regular access reviews, backed by security awareness training.

Get strategic guidance from certified experts, every ITDR solution includes vCIO oversight and annual security audits for ongoing improvement.

Request a Quote for our Identity Threat Detection & Response (ITDR)

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What Clients Say About Identity Protection

Hear from organizations that rely on ITDR to keep users and data safe

We contracted ANC Group to assist us with network upgrades and Windows 10 deployment. Our assigned engineer is adept and has done a terrific job of mentoring us through these changes. We are very grateful for our partnership with ANC Group and wouldn’t hesitate to recommend them as a caring and competent IT support solution.

Barbara H.
Director of Technology - Simpsonville, SC

ANC Group has been with us since the beginning! Billy was our first contact and met with us before we even knew what we needed. ANC Group analyzed the situation, made recommendations, and then followed through with installation and great customer service. They have continued to be our go- to company for network equipment and managed services for three years now. We at Lakes and Bridges Charter School are very appreciative of ANC Group and especially Billy, Jody, and Nathan!

Greg S.
Lakes and Bridges Charter School, IT Director - Easley, SC

We contracted with ANC for the conversion, support, and training of our Office 365 project. They did a phenomenal job at all phases of this project. Their staff is extremely knowledgeable and responsive, and we continue to rely on them for our ongoing support.

Joel W.
Microstaff IT, President/CEO - Rock Hill, SC

Jones County Public Schools has had several Erate and Network Maintenance Projects dating back to 2013. Very satisfied with their work and support. Highly recommended!

Victor C.
Chief Technology Officer, County Public Schools NC

ANC group is an extremely professional group of individuals. They are very knowledgeable and I am extremely happy with their service. Nathan is AWESOME!!

Kelly S.
Manager - True Timber SC

ANC Group is a fantastic company for all of your I.T. needs. We just got a new server and it was installed and set up so fast! They really know what they are doing!! Top notch! I have used them several times and I have never been disappointed.

Michael K.
Director of Information Technology - Lexington County School District

ANC Group is one of the best IT companies I have worked with. They are professional and responsive to our needs and requests and go above and beyond to meet those requests.

Mark B.
Senior Pastor - First Baptist Church Landrum SC

ANC group is an extremely professional group of individuals. They are very knowledgeable and I am extremely happy with their service. Nathan is AWESOME!!

Kelly S.
Office Manager - EPC Power

ANC Group has been our IT Support for years. I am always pleased to know that no matter what the problem may be, I can count on them get on it right away. I just sent an email to the helpdesk. In a matter of minutes, I will receive an acknowledgement of my email with a ticket number, an ETA on when I can expect a tech to contact me, and a link to view my ticket online, if I need to do so. Everything rolls right along perfectly. The techs are very knowledgeable and professional. I love that they will check with you before they remote in just to be sure that you’re available, or not in the middle of something important. In and out and you’re up and running. Can’t ask for better service. Always two thumbs up!!!

Leigh K.
Systems Operations - Grace Hill

ANC has provided IT support both onsite and remotely to EZON Auto Tops and continue to provide a first-class service whilst being very competitively priced without compromising quality of service -keep up the great work

Richard F.
General Manager - EZON Auto Topps

I had the pleasure of working with Shykil Chandler from ANC Group during a recent on-site visit at my workplace, and I can’t say enough about the level of professionalism he displayed. Shykil was extremely courteous, knowledgeable, and efficient in handling everything that needed attention. He took the time to ensure all issues were addressed thoroughly and made the entire process smooth and stress-free. It’s clear he takes pride in his work and values customer service. I highly recommend him and appreciate the excellent support he provided!

Emika Littlejohn
Spartanburg Housing Authority

I used to hesitate reaching out for help in previous jobs; not at my current one because we work with ANC and I can count on them to deliver. Special shout out to the fantastic Shykil Chandler who has helped me (coincidentally?) several times lately. Not only has Shykil been of great support, but has always done it through amazing service. Thank you, Shykil and ANC team!

Veronica Deneumostier
Grace Hill

I would recommend ANC to anyone in need of IT help/services. ANC has helped me many times, with different projects – all to an above satisfactory level. Brian Daughhetee and his team have great knowledge, know best practices, and can lead organizations to the desired result. Truly great support.

Scott Sandidge
Credit Central

I’ve had the chance to work with ANC group on a couple recent Business After Hours events they’ve hosted and I love every time I have the chance to work with them! Communication is both concise and thoughtful and they’ll be my go-to the next time I need security support. I appreciate Craig Tobin and his team and look forward to seeing what they accomplish next!

Sarah Polite
Lewis BBQ

Patrick May of ANC Group resolve a complex calendar sync issue for our organization with speed and precision.No back-and-forth, no dropped threads, just puree professionalism and timeliness. ANC Group brings that same discipline to every engagement. They respond quickly, stay accountable, and treat IT support as a service, not just a process. In my opinion as,  if you need a managed IT partner that actually performs under pressure, ANC Group is it.

John Rizzuto
Touchstone

I had a great experience working with ANC Group. I worked directly with Billy Crowe – he’s awesome, responsive, knowledgeable, and genuinely cares. Highly recommend!

Kristen Paternoster
Fortinet

I had the pleasure of meeting Craig, Billy and Patrick recently at the ANC location and this is truly a top notch team. This is a very knowledgeable and patient group that really stands out as an MSP. Thank you guys for your hospitality!

Ryan Holland
Prisma Health

My company uses ANC and Shykil Chandler is our go-to IT guy! He always comes in clutch in those pressing moments and is a super nice guy. He also responds incredibly quickly which is appreciated in a fast-paced business. Thank you!

James Whiteside

I submitted a ticket for help with a software update and computer issue. Shykil was quick to respond, very polite and knowledgeable! He was able to successfully resolve both requests in a matter of minutes.

Lauren Kauffman
Grace Hill

ANC Group is a fantastic partner. They are a huge asset to the Greenville (and broader) community. Not only is Craig super responsive, but he is always looking to share insights and bring the community together to stay up to date on the ever changing guideline in cyber.

Vimal Patel
Cyber SC

Craig and the ANC team have proven to have exceptional knowledge and integrity working with our small business. This has helped us scale seamlessly and taken a lot of work off our plates. Thanks guys!

Louis Campasano
Bespoke Wellness

ANC Group is a fun and educated group. They work to solve problems quickly and efficiently but do not lose that sense of customer service. Its nice to have a great local resource!

Adrienne Maxwell
Express Employment

Thank you for hosting the Business After Hours event. The session was informative and well-structured, particularly the insights around AI and addressing potential risks. Events like these make it easier to understand how quickly technology is evolving and how to approach it strategically. I appreciate the opportunity to attend and look forward to staying connected.

Missy Hart
Express Employment

We have a long and satisfying history with ANC Group! They are prompt and professional, and just as important, likeable and fun to work with. We wouldn’t use anyone else for our IT needs.

Scott Clark

Me and my team got to work with ANC Group through a marketing partnership for the last couple of years. We loved working with the team, and we appreciate all of the hard work they put into solving customer’s issues. Thank you ANC Group!

Caleb Rose
Lemonade Stand

I worked with the ANC Group by providing them with some updated headshots and other marketing needs. They were great to work with would highly recommend them to anyone.

John Brooker
Fisheye Studios

ANC is always fast and helpful. I recently worked with Shykil and he was great – very responsive and helpful.

Dawn Ramey
Grace Hill

Super impressed with ANC’s service. Received a call within 15 mins to troubleshoot and diagnosed/resolved quickly. Very knowledgeable and professional. Highly recommend!!!

K. H.
Grace Hill

We often have the pleasure of dealing with Michelle Gajdalo. You can tell that she is very busy, but she always responds quickly to answer our questions. There was a time when we were very concerned about an issue we had and didn’t know what to do. Michelle was able to resolve the problem in a way that was quite simple in hindsight. We had overlooked something right under our noses, and she immediately noticed it and brought it to our attention. Thank you, Michelle.

Ben G.

ANC is always prompt, responsive and detailed when resolving the support tickets I enter. Special shoutout to Shykil Chandler as he is friendly, thorough and a delight to work with!

Alex Casas
Grace Hill

Ashley was patient, responsive and worked with us on a tight timeline. Our BenQ boards look great and are ready for our students and community members. Thank you ANC Group!

Nick Allen
NPower

I had such a positive experience with Shykil today. He provided virtual assistance and was exceptionally efficient, clearly walking me through the necessary steps to complete my task.

Stephanie Thober
Grace Hill

When you have an IT issue, Craig is the guy you want working on your problem. Spectacular communication, I would gladly work with the ANC team again. Thanks for your help!

Jeremy Stewart
International Plastics

I have always found ANC Group to be conscientious, knowledgeable and willing to go the extra mile. I have trusted them with my business for many years.

Daniel Daughhetee

Professional, friendly, and insightful. They take your security seriously as well as your time and business. Great choice for all your needs!

Andy Pelicano
Ultra Marine LLC

The company I work for uses ANC for our IT services, and Shykil Chandler in particular is wonderful to work with. I recently had a minor issue that snowballed into needing a full OS update and reinstall of all my programs, and Shykil was highly responsive, professional, and knowledgeable the entire time.

Christie Shilling
Grace Hill

Shykil is amazing! He’s always very responsive, professional, and knowledgeable! You’re in great hands if he’s your point of contact for any requests. A++

Reese
Grace Hill

ANC Group once again resolved the issues with my PC quickly and efficiently. They are a pleasure to work with, taking the time to explain what they are doing and ensuring that I understand the solution. I especially appreciate that they always share helpful tips that enable me to work more effectively in Teams.

Jeri Casey
Life Up Carolinas

ANC Group is a trusted partner who will go above and beyond to ensure that their customer’s needs are met. I look forward to working with them more in the near future.

Marcus Lott
BenQ

Staff member Shykil Chandler was on site today to assist with laptop installation, printer connection, and problem-solving for our 3 staff. Shykil did it all in a quick professional time manner, very responsive, kind and certainly made ANC Group shine in his service delivery. Thank you.

Speak Life

ANC Group has been great to work with (for several years now). Just this week they assisted with a request. Like always, the communication was quick and effective, culminating in the resolution I needed, so that I could get my work completed before deadline. I work in a fast-paced, often unpredictable environment, you probably do, too. They’re great at understanding that, and work well to accommodate those types of schedules when addressing support issues.

Brandon Mathis
Grace Hill

I work with Roto-Rooter Plumbing of Greenville, SC. ANC is our IT team. Shykil Chandler is our go to tech- super nice guy! They respond promptly! They offer remote support and on-site visits as needed!

Michelle Brown
Roto Rooter

Work with a Certified, Proven Team

Detailed Breakdown: Identity Threat Detection & Response (ITDR)

Comprehensive identity threat protection solutions

Identity Monitoring & Behavioral Analytics delivers continuous oversight of user accounts, credentials, and access patterns. Advanced analytics flag unusual behavior, such as login attempts from unfamiliar locations or devices, and provide early warning of compromised accounts. This service includes real-time alerting, integration with SIEM, and customizable dashboards for complete visibility. Benefit from immediate awareness of threats and actionable insights to strengthen your identity security posture.

Rapid Incident Response ensures that when a potential identity threat is detected, action is immediate. Experienced technicians isolate compromised accounts, investigate suspicious activity, and apply remediation steps, minimizing business disruption and data risk. All incidents are documented, and root cause analysis is performed to prevent recurrence. This hands-on approach drastically reduces downtime and limits the impact of credential-related attacks.

Multi-Factor Authentication (MFA) & Access Controls add critical layers of defense, blocking unauthorized access even if credentials are stolen. From setup to ongoing management, this service enforces strong authentication, granular access policies, and routine access reviews. Included user training helps your team recognize phishing and social engineering attempts, supporting a culture of security across the organization.

Security Awareness Training & Phishing Testing empower your staff to become the first line of defense against identity threats. Regular training modules are customized to your environment and risk profile, while simulated phishing campaigns help identify vulnerabilities and reinforce best practices. Ongoing measurement and reporting drive lasting improvements in user behavior and reduce successful attack rates.

Annual Security Audits & Compliance Reviews provide a thorough evaluation of your identity management controls, processes, and technologies. Certified security professionals assess your alignment with standards such as HIPAA, NIST, or PCI-DSS, identify gaps, and deliver practical recommendations. These audits support regulatory compliance, insurance requirements, and continual improvement of your ITDR strategy.

vCIO Oversight & Strategic Planning integrates leadership-level guidance into your ITDR program. Your dedicated virtual CIO collaborates with your team to align identity security with business goals, plan upgrades, and respond to emerging threats. Quarterly reviews, technology roadmaps, and actionable reporting ensure your identity protection evolves with your organization and the threat landscape.

Our Partners

See the Measurable Impact of ITDR on Security and Productivity

24/7

Network Monitoring

24/7/365

Monitoring & Response

17 min

Response Time

Identity Threat Detection & Response (ITDR) Protect Identities and Data with Advanced Threat Detection section image 1

Protect Identities and Data with Advanced Threat Detection

Identity Threat Detection & Response (ITDR) keeps your business safe from evolving cyber threats targeting user accounts and credentials. This service provides always-on monitoring, rapid incident response, and advanced analytics to detect suspicious activity before it becomes a breach. With personalized support, certified expertise, and leading-edge technology, ITDR ensures your people and data stay protected, reducing risk, supporting compliance, and giving you confidence in your digital operations.

Identity Threat Detection & Response (ITDR) Comprehensive Identity Security, Monitored, Managed, and Maintained section image 2

Comprehensive Identity Security, Monitored, Managed, and Maintained

  • 24/7 monitoring of user accounts, devices, and access points for suspicious activity
  • Proactive detection using SIEM, NextGen AV, and zero trust policies
  • Immediate response and remediation to block compromised accounts or devices
  • Comprehensive user management, including multi-factor authentication and password policies
  • Continuous improvement through annual audits, strategic reviews, and security awareness training

Request Your ITDR Assessment and Strengthen Your Security Now

Gain peace of mind with 24/7 protection for every user and device.

Request More Information
Identity Threat Detection & Response (ITDR) Reduce Risk and Meet Compliance with Proven ITDR Solutions section image 3

Reduce Risk and Meet Compliance with Proven ITDR Solutions

Identity threats are now the top cause of data breaches. ITDR delivers measurable value by closing security gaps, meeting regulatory requirements, and reducing recurring IT issues by up to 40%. With a client-first approach, fast response times, and a proven track record, you get a trusted partner committed to securing every user and device, no matter your size or industry.

Frequently Asked Questions

Identity threat detection & response (itdr) services include continuous monitoring of user accounts, real-time threat detection, and rapid incident response. You benefit from advanced tools like SIEM, multifactor authentication, and endpoint encryption, all customized to fit your environment. The goal is to identify suspicious activity early and take action before a breach occurs, so your business stays protected around the clock.

Identity threat detection & response (itdr) helps protect your business by proactively spotting compromised credentials, unusual login attempts, and insider threats before they cause damage. You gain:

  • Faster detection of identity-based attacks
  • Immediate alerts and response to suspicious activity
  • Reduced risk of data breaches and compliance violations
  • Peace of mind from 24/7 protection

The onboarding process for itdr is streamlined and tailored to your needs. Typically, you start with a security assessment to understand your current risks, followed by deployment of monitoring tools and configuration of alerts. Training is provided so your team understands how threats are detected and resolved. Most businesses are fully onboarded within 30 days.

Pricing for itdr services is based on your specific requirements and environment size. There is no strict minimum monthly price; each engagement is quoted on a case-by-case basis to ensure you only pay for what you need. Flexible packages are available, so both small teams and large organizations can find the right fit.

You receive personalized, in-person support, rapid response times, and security expertise that rivals much larger providers. Average remote response time is under 17 minutes, and onsite assistance is typically available within an hour. Your solution is always customized, not a one-size-fits-all approach, and you benefit from a dedicated local team that prioritizes your business continuity and peace of mind.

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