After recent attacks on water systems throughout the US and a 2023 finding from the EPA that 70% of water systems don’t follow basic SDWA (Safe Drinking Water Act) Section 1433 requirements, people are putting pressure on local water utilities to improve their cyber defense strategies.
Could a managed service provider (MSP) help you secure your local water utility without breaking the bank and putting extra strain on your municipality?
The Growing Cybersecurity Threat to Water Utilities
What better way to create urgency and panic than by attacking a vital resource? In recent years, water systems have become an increasingly popular target for cyber attacks. These attacks can range from minor disruptions to the water supply to serious health and safety risks for the community.
Some notable examples of cyber attacks on water utilities include:
- Tipton, Indiana, April 2024
- Multiple cities in Texas, January 2024
- Municipal Water Authority of Aliquippa, November 2023
- North Texas Municipal Water District, November 2023
- Wichita, Kansas in May 2024
In many of these attacks, billing systems were disrupted and customer information was compromised.
Unique Challenges Faced by Water Utilities
Water utilities face unique cybersecurity challenges. Many operate with outdated systems that are not equipped to handle modern cyber threats. Additionally, limited budgets often restrict their ability to invest in advanced cybersecurity solutions. The need for 24/7 operational continuity further complicates matters, as any downtime in water utility services can have dire consequences for the community.
The Role of MSPs in Enhancing Cyber Defense
MSPs are crucial in strengthening the cybersecurity posture of water utilities. Their expertise and resources can help utilities overcome their unique challenges and protect against cyber threats.
Comprehensive Security Assessments
One of the first steps MSPs take is conducting comprehensive security assessments. These assessments identify vulnerabilities in the water utility systems, allowing for targeted improvements. By pinpointing weak spots, MSPs can develop a tailored cybersecurity strategy to address specific needs.
For example, an MSP may recommend implementing multi-factor authentication for remote access, as many water utilities rely on third-party vendors for maintenance and repairs. They may also suggest regular software updates and patch management to address any existing vulnerabilities.
Implementation of Advanced Cybersecurity Solutions
MSPs offer a range of advanced cybersecurity services that are essential for protecting water utilities. These services include firewall management, intrusion detection, and endpoint protection. With these solutions in place, water utilities can defend against a wide array of cyber threats, ensuring the safety and reliability of their services.
Ensuring Compliance with Industry Regulations
Compliance with industry regulations is critical for water utilities. Regulations like the Water Sector Cybersecurity Framework and NIST guidelines set standards for cybersecurity practices. MSPs help water utilities stay compliant by implementing necessary controls and reporting mechanisms. This ensures that utilities meet regulatory requirements and maintain a high level of cybersecurity.
Building Resilience Through Incident Response and Recovery
A well-defined incident response plan is essential for water utilities to quickly recover from cyber incidents. MSPs assist in creating, testing, and refining these plans to ensure they are effective. By having a robust incident response strategy, water utilities can minimize downtime and restore services swiftly after an attack.
Trust ANC Group With Your Water Systems
With our collaboration, your water utility can focus on providing safe and reliable services to the community without worrying about cyber threats. Your team can rest easy knowing that a trusted MSP with years of experience in securing critical infrastructure is handling your cybersecurity needs. Give us a call to get started today or fill out our contact form and a member of our team will get back to you!
