Secure. Plan. Execute.
A Local IT Company That You Can Trust.

ANC Group has 25 years of working experience with all sizes of companies within industries such as education, K-12, charter schools, public schools, public libraries, healthcare, legal, manufacturing, professional services, nonprofits, CPAs, local governments, and private companies.

Our finance team works with you to ensure that payments can be made in a way that works with your internal processes. Let’s talk more.

All joking aside, turning your computer off and then back on again does allow patches to fully apply and can clear programs that are running inefficiently from memory, allowing them to reload. Turning off and unplugging your machine allows all capacitors to fully drain, ensuring that RAM (Random Access Memory) is purged from the system. 

Our Discovery calls and Pen tests are performed at no charge and with no obligation. These powerful tools allow us to take a health reading of your systems and show you just how much ANC Group can improve against and prevent loss of data and cyberattacks.

We have all types of agreements with customers, depending on services and the size of businesses. For the right partner, we are the right IT company for you.

We are experts in many industries and love to work with companies that have as few as several computers up to large, established departments and everything in between. Our IT experts want to work with great local partners and are here to support you, whatever your needs may be.

By partnering with us on managed services, you take the pain out of IT headaches and bad, vulnerable systems. We invite you, based on company size, number of computers, and levels of security needs, to build a custom monthly package that is tailored to your needs. From Managed Services to IT Helpdesks, Cybersecurity to vCIO/vCSO services – ANC Group is an industry leader and a perfect long-term partner for your company’s support needs.

Absolutely! We can cover all your needs in a “fully managed” program—or we can act as an excellent partner in a collaborative way. It all comes down to what resources you have today, what you need, and where your business needs to grow.

Our compliance and cyber teams are on hand to ensure that your organization is fully covered with Cyber insurance; poor coverage or a lack of correct information could result in a non-payout when an attack compromises your system.

Our headquarters are based at 1560 Wade Hampton Boulevard in Greenville, South Carolina. We service all of the Upstate, including Spartanburg, down to Columbia and Charleston. We also work within North Carolina, Georgia, Tennessee, Florida, Virginia, and beyond. We pride ourselves in being born and bred in Greenville and love our upstate community.

Our headquarters are based at 1560 Wade Hampton Boulevard in Greenville, South Carolina. We service all of the Upstate, including Spartanburg, down to Columbia and Charleston. We also work within North Carolina, Georgia, Tennessee, Florida, Virginia, and beyond. We pride ourselves on being born and bred in Greenville and love our upstate community. Our IT team can remote in or be onsite locally to support all your IT and Cybersecurity needs, including managed IT Services, data backup/recovery, hardware or cabling, and disaster recovery planning.

We move fast, so that your systems are not down or at risk for any sort of time. We work with your current IT provider to migrate to our systems and onboard/train your team all within the first 30 days.

Yes, we do, follow our social channels and sign up for our newsletter to stay informed of all our training and events. We love educating and sharing new IT/Cyber updates and showcasing all that ANC Group does for the local community.

Disconnect affected systems from the network, contact your IT or cybersecurity provider immediately, and begin your incident response plan. Avoid deleting files or rebooting systems until they’ve been investigated.

Unexpected login alerts, slow systems, unknown software, suspicious emails, or unusual network activity can all indicate a cyber compromise and should be investigated immediately.

No. Modern businesses need layered security that includes endpoint detection and response (EDR), multi-factor authentication (MFA), email security, backups, and continuous monitoring.

Most experts recommend investing between 5–10% of your overall IT budget in cybersecurity, depending on your industry, compliance requirements, and risk profile.

Yes. If cloud storage is synced to infected devices, ransomware can encrypt synchronized files unless versioning, backups, and security controls are in place.

Yes, but MFA remains one of the most effective security controls. Using phishing-resistant MFA methods significantly reduces the risk of account compromise.

Yes. Premiums have increased in recent years, and insurers now require stronger cybersecurity controls before providing or renewing coverage.

Enable multi-factor authentication for all accounts and ensure every employee uses strong, unique passwords managed through a password manager.

Absolutely. A documented incident response plan helps organizations respond faster, reduce downtime, and minimize financial and operational damage during a cyber incident.

Unusual login activity, unexpected administrator accounts, disabled security software, unexplained data transfers, or abnormal network traffic may indicate unauthorized access.

Requirements depend on your industry and may include HIPAA, PCI DSS, FTC Safeguards Rule, CMMC, FERPA, or other federal and contractual security standards.

Firewalls should receive security updates as soon as critical patches are released, with configuration reviews performed at least quarterly.

Businesses typically hold valuable financial data, customer information, and intellectual property, making them far more profitable targets for cybercriminals.

Believing they’re too small to be targeted. Cybercriminals often automate attacks and look for the easiest vulnerable organizations to exploit.

Regular cybersecurity assessments using frameworks like NIST Cybersecurity Framework (CSF) or CIS Controls can identify strengths, weaknesses, and improvement opportunities.

For many SMBs, partnering with a Managed Security or Managed IT Services provider offers 24/7 expertise and enterprise-grade protection at a lower cost than building an in-house security team.

Ask about cybersecurity capabilities, response times, monitoring, compliance expertise, backup strategies, certifications, and their experience supporting organizations like yours.

Implement MFA, keep systems patched, train employees regularly, maintain secure backups, and perform routine security assessments to address the highest-risk vulnerabilities first.

Yes. Reputable business password managers improve security by generating and storing strong, unique passwords while reducing password reuse across accounts.

Expect continued growth in AI-powered attacks, identity-based threats, supply chain compromises, stricter cyber insurance requirements, and increased adoption of Zero Trust security.

Microsoft 365 includes robust built-in security features, but its default settings are not enough to protect most businesses from today’s cyber threats. Organizations should enable Multi-Factor Authentication (MFA), Conditional Access, Microsoft Defender, email protection, and implement a dedicated Microsoft 365 backup solution to reduce the risk of phishing, account compromise, and accidental data loss.

Managed Detection and Response (MDR) is a 24/7 cybersecurity service that continuously monitors your network, endpoints, and cloud environment for suspicious activity. Unlike traditional antivirus software, MDR combines advanced threat detection with human security experts who investigate and respond to threats before they become major incidents.

Endpoint Detection and Response (EDR) is an advanced security solution that continuously monitors laptops, desktops, and servers for malicious activity. EDR can identify suspicious behavior, isolate infected devices, and provide detailed forensic information to help stop cyberattacks before they spread across your network.

Zero Trust is a cybersecurity strategy based on the principle of “never trust, always verify.” Instead of automatically trusting users or devices inside your network, every login, device, and application request is continuously verified to reduce the risk of unauthorized access and limit the impact of compromised accounts.

Microsoft provides infrastructure redundancy and limited retention capabilities, but it does not offer comprehensive backups designed for long-term recovery of deleted or corrupted emails, SharePoint files, Teams data, or OneDrive documents. A dedicated Microsoft 365 backup solution helps ensure your business can recover important data quickly after accidental deletion, ransomware, or user error.

Co-Managed IT Services allow your internal IT team to work alongside a Managed IT Services provider for additional expertise, cybersecurity, monitoring, help desk support, and project assistance. This partnership gives organizations access to enterprise-level tools and specialized knowledge without replacing their existing IT staff.

Managed IT Services pricing varies based on the size of your business, the number of users and devices, compliance requirements, and the level of support required. Most providers offer predictable monthly pricing, allowing businesses to budget more effectively while gaining proactive support, cybersecurity, monitoring, and strategic IT planning.

A well-designed IT environment should include backups, redundancy, and a disaster recovery plan that minimizes downtime if a server fails. Modern businesses increasingly rely on virtualization, cloud services, and business continuity solutions to restore operations quickly and reduce the impact of hardware failures.

Most businesses should conduct a comprehensive cybersecurity risk assessment at least once a year and whenever significant changes are made to their technology environment. Regular assessments identify security gaps, prioritize improvements, and help organizations meet cyber insurance and compliance requirements.

A local Managed IT Services provider offers faster onsite response times, a better understanding of regional business challenges, and the ability to build long-term relationships through face-to-face support. For South Carolina businesses, partnering with a local provider means having trusted experts nearby who can respond quickly when critical technology issues arise.

A Managed IT Services Provider (MSP) acts as your outsourced IT department, proactively managing, securing, and supporting your technology so your business can operate efficiently and securely. Rather than waiting for something to break, an MSP continuously monitors your systems, resolves issues before they become major problems, strengthens your cybersecurity, and provides strategic technology guidance that helps your business grow.

For many small and midsize businesses, hiring an entire in-house IT department isn’t practical. A Managed IT Services Provider gives you access to a team of experienced technology professionals—including help desk technicians, network engineers, cybersecurity specialists, cloud experts, and strategic IT advisors—for a predictable monthly cost.

One of the most valuable services an MSP provides is 24/7 proactive monitoring. Advanced monitoring tools continuously watch your servers, workstations, network equipment, cloud environments, and critical business systems for signs of hardware failure, security threats, or performance issues. In many cases, problems are identified and resolved before employees even notice an issue, reducing costly downtime and improving productivity.

A Managed IT Services Provider also serves as your technical support team. Whether an employee can’t access email, a printer stops working, Microsoft Teams experiences problems, or a laptop needs to be configured for a new employee, users have access to experienced technicians who can provide remote or onsite assistance. This allows your staff to stay focused on their jobs instead of troubleshooting technology.

Cybersecurity has become one of the most important responsibilities of a modern MSP. Today’s providers do much more than install antivirus software. They help protect businesses through multiple layers of security, including Endpoint Detection and Response (EDR), Managed Detection and Response (MDR), Multi-Factor Authentication (MFA), email security, firewall management, vulnerability management, DNS filtering, security awareness training, and continuous threat monitoring. By taking a proactive approach to cybersecurity, businesses can significantly reduce the likelihood of ransomware, phishing attacks, data breaches, and other cyber threats.

Cloud services are another major area where Managed IT Services Providers add value. Most businesses now rely on platforms like Microsoft 365, Microsoft Teams, SharePoint, OneDrive, and other cloud-based applications. An MSP helps deploy, configure, secure, and manage these environments while ensuring users have reliable access to their files and collaboration tools. They also implement best practices such as Conditional Access, identity protection, Microsoft 365 backups, and secure cloud configurations to help protect business data.

Business continuity is equally important. Every organization should be prepared for hardware failures, natural disasters, cyberattacks, or accidental data loss. A Managed IT Services Provider designs and manages backup and disaster recovery solutions that allow businesses to recover quickly when unexpected events occur. Regular backup testing and documented recovery procedures help ensure critical systems and data can be restored with minimal downtime.

As businesses grow, technology decisions become more complex. Should you move to the cloud? Is your network ready for expansion? When should aging servers be replaced? Which cybersecurity investments should be prioritized? Many MSPs provide Virtual Chief Information Officer (vCIO) services, offering strategic technology planning, budgeting, lifecycle management, and long-term IT roadmaps that align technology investments with business objectives. This allows organizations to make informed decisions without hiring a full-time executive.

Compliance has also become an increasing priority for organizations across industries. Healthcare providers, financial institutions, manufacturers, educational organizations, and businesses handling sensitive information often need to meet regulatory or contractual security requirements. A Managed IT Services Provider can help implement security controls that support standards such as HIPAA, PCI DSS, CMMC, NIST Cybersecurity Framework (CSF), and the FTC Safeguards Rule while assisting with documentation, risk assessments, and ongoing compliance efforts.

One of the greatest benefits of partnering with an MSP is predictable budgeting. Instead of facing unexpected repair costs every time technology fails, businesses pay a consistent monthly fee that typically includes proactive maintenance, monitoring, support, cybersecurity, and strategic guidance. This reduces surprise expenses while helping organizations avoid the significantly higher costs associated with downtime, ransomware, or emergency IT repairs.

Ultimately, a Managed IT Services Provider does far more than fix computers. The right partner helps improve productivity, strengthen cybersecurity, reduce business risk, support employees, simplify technology management, and create a long-term strategy that enables your business to grow confidently. Technology should be an advantage—not a constant source of frustration—and an experienced MSP helps ensure your IT environment supports your goals today while preparing your organization for the challenges of tomorrow.

Whether your business has 20 employees or 500, partnering with a trusted Managed IT Services Provider allows you to focus on running your business while experienced professionals handle the technology that keeps it operating securely, efficiently, and reliably.