Break Fix vs Managed IT Services – The Differences You Need To Know

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In today’s digital world, technology is critical to your business. And when your technology doesn’t work as it should, your business suffers. Business owners have a variety of IT support options, and a common question they face is, what’s the best support option for me? Full disclosure, ANC Group is a full-service managed service provider and not just a break-fix IT company. However, we hope to help you make the best-informed decision when deciding which IT support option is best for you and your business.

In this blog post, we’ll break down the differences between break-fix services vs managed IT services, and the pros and cons of each, so you can make an informed decision about which one fits your company best.

Break Fix Services- Are They Worth It?

Break-fix IT services offer a quick and easy way to troubleshoot and diagnose computer problems. Typically, their process involves identifying the problem, doing something about it, and then resolving the issue so that you’re back up and running. These services are typically provided by consultants who act like an outsourced IT department for your business or home. They’ll assess the issue through remote support technology, figure out what went wrong, and get the system restored as soon as possible.

With break-fix IT services, tech-savvy professionals can identify malfunctions so that long-term problems don’t arise. What’s more, these high-level experts have diagnostic software to track down viruses or any other malicious activity.

If you’ve heard of the terms proactive vs. reactive cybersecurity, break-fix services are on the reactive side of the spectrum, meaning that instead of actively seeking threats before they cause any damage, you are waiting for something to go wrong, then scrambling to fix it. Sometimes these repairs can be too late, and a cyber attack could have already taken place.

Managed IT Services: The Proactive Approach

Have you ever wanted your business network to be monitored 24/7 to make sure your data is secure from intruders? Managed services providers (MSP) are here to do just that.

Managed IT services offer an array of IT services including 24/7 network monitoring that would be too costly to provide with just an in-house IT team. Managed IT Services can do the following:

  • Detect potential threats and viruses before they cause any damage
  • Perform maintenance tasks regularly
  • Set up a secure remote access system
  • Make sure your software and hardware are always updated and running smoothly
  • Provide cybersecurity user training through simulated phishing

And no, it’s not too good to be true. This is a proactive approach to cybersecurity, meaning you may never have to experience the dreadful nightmare of a cyber attack. Managed IT services are a long-term solution for your business that you can trust to actively monitor and protect your cyberspace 24/7—a service that stops a threat before it even shows up.

Choose The Right Technology Partner- ANC Group

Whether you decide to use break-fix or managed services for your IT needs, it’s important that you choose the right provider. ANC Group is a managed services provider that offers comprehensive managed services that are tailored to your business needs and goals.

Our team of experts will provide custom-tailored solutions that are secure, efficient, and cost-effective. We put the security back in your cybersecurity with managed services support.

Take a step forward in protecting your business: reach out to us today to learn more about managed IT services and how ANC Group can help. You’re only one step away from cybersecurity and peace of mind.