Why Does My Business Need a Managed Service Provider?

It’s no secret that small to medium business owners have a large number of daily responsibilities, from managing relationships with vendors and partners, to training employees, or carrying out day to day operations. The last thing that a busy business owner should have to worry about is information technology, and a partnership with the right professional Managed Service Provider (MSP) can be so valuable to a busy business owner.

When it comes to IT management, MSPs are able to address a multitude of issues—even ones that aren’t evident to the business owner yet. They aren’t just there for you when you have an issue. They can tackle everything from user support and cloud computing to network monitoring.

Simply put, a good MSP is essential to keeping your workplace operating smoothly. For small business owners who are looking to scale their company or take a step back from the constant juggling, a strong partnership with the right professional can make a huge difference.

The Main Benefits Of Working With An MSP

If you are ready to scale your business, here are some ways that partnering with an outsourced MSP can help:

1. Increased Efficiency

The way your network is set up can have a huge effect on your company’s operations as a whole. Poor setup and organization can lead to convoluted systems and hang ups between employees. The same thing is true with poor internet connections. Faster internet speeds allow employees to accomplish tasks sooner, and vice versa.

When you outsource your services with an MSP, you won’t have to rely on an internal team to monitor your network in person. Your MSP will take a virtual approach by keeping things supported offsite and through cloud computing. Unless there is an emergency, outsourced MSPs will stay out of your hair by upgrading your infrastructure from afar, which gives your employees more room to perform at a higher efficiency level.

2. Enhanced Security

A good managed service provider can help keep your business out of harm’s way by eliminating threats. If your business has never had a proper network setup, if you have seen growth, or if you’ve recently undergone big changes, there could be unknown gaps in your network, which makes your business more vulnerable to attacks.

Outsourcing your IT to an experienced MSP allows you to quickly implement new security technologies to protect your business. You’ll also have the support of a team of IT security professionals who will take care of threats if and when they arise.

3. Fixed Technology Expenses

Most MSP contracts offer comprehensive technology services for one flat fee. That means you can take control of technology expenditures by knowing exactly how much your IT budget will be each month. With an MSP partner, you can use fixed budgeting to more accurately predict expenses and prepare for growth.

With an MSP, you can lower technology expenses at every level – from infrastructure and workstations to the overhead of hiring a complete IT team.

4. Lower Spending

Speaking of fixed expenses, a fixed expense doesn’t necessarily mean a large one. In fact, outsourcing our IT to an MSP can often help business owners save a fortune on IT spending. Most MSPs provide help desk personnel who can be contacted when issues arise.

They’ll be able to identify the source of any problems and help you come to a resolution without having to schedule an expensive repair. This will help you stretch your budget and allow you to keep unexpected costs under control.

5. Disaster Recovery

Whether it’s a cyberattack or a natural disaster, there are many types of potential disruptions that you need to be prepared for.

If disaster strikes your network or facility, you may be at risk of losing everything that you’ve worked so hard to build.

MSPs with a higher level of expertise will be able to keep you informed about current threats in today’s world, provide guidance for you and your employees that can help you reduce risks, and also help you both quickly and efficiently in the event of a disaster.

6. Reduced Downtime

Any unplanned downtime can be detrimental to your business or organization. If your company is struck by a cyberattack or natural disaster, this can prevent you from delivering quality customer service and hinder new revenue.
With better security protection from your MSP, you won’t have to worry about this type of issue affecting your operations. Instead, you can focus on what’s most important—running a successful business.


Our team offers a variety of comprehensive solutions, including cloud services, hardware management, managed IT support, and much more.

We’re capable of managing projects of any scale, large or small. Give us a call and schedule a consultation to learn how our team can elevate your business to the next level.